Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
- Success. Our winning team pursues excellence while learning and evolving
- Career growth. We develop industry leading talent because Ross grows when our people grow
- Teamwork. We work together to solve the hard problems and find the right solution
- Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
About this opportunity...
The Presentation & Initiatives team aligns store presentations with the Merchant vision, covering events/shops, flow changes, growth opportunities, and new business categories to ensure a consistent and impactful in-store experience.
This role will serve as a key operational partner responsible for supporting both the Merchandising Fixture Lab and the broader Presentation & Initiatives team. This role manages day-to-day lab operations as well as supports reporting, documentation and mailbox management.
This position plays a critical part in enabling efficient execution, maintaining organized/productive workspaces, and ensuring the team can successfully support changing business priorities. As the business needs evolve, the Specialist role will as well.
This position requires a minimum of three days per week onsite to support the Merchandising Fixture Lab, with flexibility to work additional onsite days based on business needs.
What you will do and what you will learn...
Team Operations & Support
• Support team operations through mailbox management, meeting coordination, documentation management, and reporting needs.
• Maintain team resources, process documentation, and communication channels to ensure information is current, accurate, and accessible.
• Support processes and team communications to drive effective execution across initiatives.
Merchandising Fixture Lab Operations
• Own daily Merchandising Fixture Lab operations, including scheduling, space readiness, fixture setup and resets, lab organization, and meeting support. This includes moving, assembling, adjusting, and breaking down fixtures, merchandise, and presentation materials.
• Ensure the lab environment remains clean, organized, safe, and presentation-ready for merchant reviews, executive meetings, and cross-functional working sessions.
• Provide hands-on support during merchandising sessions, including fixture adjustments, product placement, setup activities, and general workspace support.
• Capture photos, videos, key decisions, and action items to support documentation, communication, and future setup requirements.
• Identify opportunities to improve fixture utilization, space productivity, and operating processes as the lab evolves.
Inventory & Asset Management
• Maintain accurate inventory records for fixtures, hardware, and merchandising assets.
• Monitor asset availability, condition, and location, while coordinating repairs, replacements, return or replenishment needs.
• Conduct routine audits and maintain organization standards to ensure inventory accuracy and accessibility.
Reporting & Business Coordination
• Support reporting activities which include build, validations and insights
• Capture and distribute meeting notes, key decisions, action items, and follow-up activities.
• Partner with cross-functional stakeholders to support planning, communication, and execution of presentations and initiatives.
Process Improvement & Operational Excellence
• Identify and recommend opportunities to improve operational processes, team resources, workspace utilization, and overall productivity across the Presentation & Initiatives function.
• Gather feedback from stakeholders and business partners to develop solutions, drive continuous improvement, and enhance the effectiveness of team services and support.
• Create, maintain, and communicate standard operating procedures, best practices, training materials, and user education resources to ensure consistent execution and knowledge sharing.
What you need to be successful...
• Bachelor’s degree or equivalent diploma / experience
• 1-3 years of retail or consumer product experience
• Store/merchant knowledge is a plus
• Must be strong team player, have entrepreneurial drive and be highly organized
• Excellent written and verbal communication skills
• Strong analytical skills and conceptual ability
• Must be able to act independently, multitask and manage multiple projects and priorities
• Advanced Computer skills – MS office - Word, Excel, PowerPoint, Outlook
• Ability to build working relationships
• Ability to adjust with changing work environments, priorities, and goals